Join thousands of grownups who get articles on teaching kids to love coding.
Back to Articles

No Need to Fear, Customer Support is Here!

No Need to Fear, Customer Support is Here!

We're the Bitsbox Customer Support team! We're the ones who help kiddos overcome bugs in their code and help grownups with education and shipping inquiries.

We really care about our Bitsbox users and their families. If you call or email, you are reaching out to one of us directly. We're available by email at help@bitsbox.com and phone at (720) 476-4030. If you're ever in the coding environment and want help with an app, just start by clicking the question mark icon.

It is super important to us that we do what we can to help out our customers, so please feel free to start coding and reach out to us if you ever have any questions!

Sadie

Sadie biting a sunflower

From: Boulder, CO

Studied: Acting and Musical Theatre

Best thing about Bitsbox customers: The parents and grandparents who are so excited and passionate about learning a new skill alongside their coders.

Favorite Stamp: 'hamster3'

Alexandria

Alexandria at the backpack drive

From: Brooklyn, NY

Studied: Sociology

Best thing about Bitsbox customers: Getting to help creative kids and the adults who love them :D

Favorite Stamp: 'planet6' (yummm)

Hannah

Hannah wearing sunglasses

From: Castle Rock, CO

Studied: Currently getting a PhD in English and helping Bitsboxers on the side

Best thing about Bitsbox customers: I love seeing how kids make apps their own! When they bring in stamps or fills I haven't seen before, it's great.

Favorite Stamp: 'ufo8'

Alexandria Sharpe
About the author: Alexandria is a Brooklyn-native, self-proclaimed Meme Queen, and Customer Support Specialist at Bitsbox.
Join thousands of grownups who get articles on teaching kids to love coding.
Cute icons Stamp not found